The Cobra Effect Redesigned (Examples & Antidotes)

The “cobra effect” occurs when a solution actually worsens the problem it is trying to solve. Named for a bounty program that went awry in colonial India, there are many examples of incentives leading to more of the very thing that should be reduced. Interestingly, when you search, the other top examples all concern animals — an attempt to decrease the rat population in colonial Hanoi, Vietnam and an attempt to reduce the number of feral pigs in Georgia. This is strange because these animal-related problems all contain the solution within themselves.

If you read about these examples, you’ll learn a bit (and often just a bit) about the history of each time and place. But what you won’t read is how these incentives could have been aligned with their intended outcomes. In this post, I’m going to propose some changes that the makers of these incentives could have used so that they might have actually gotten the desired outcomes. Continue reading “The Cobra Effect Redesigned (Examples & Antidotes)”

Voice AI, Telecom, Scams, and Co-evolution

What a time to be alive. I was inspired to write this based on seeing a friend’s work get some new attention (more on that below). And by the way, this is my first post on this new second-order thinking project so I’m diving in even before I had the chance to write a piece on why I’ve started the project itself.

Let’s discuss new opportunities with interactive voice AI.

If you haven’t seen it, here’s the Google Duplex demo from two days ago that has everyone fired up. Google Duplex is a voice AI that, at this point, can make a transactional phone call for you save you time by talking to the human on the other end. Continue reading “Voice AI, Telecom, Scams, and Co-evolution”